RennSpec Auto Concierge — Calabasas, CA

Legal

Privacy Policy

RennSpec Auto Concierge — Effective date: August 9, 2026

RennSpec Auto Concierge ("RennSpec," "we," "us," or "our") provides mobile auto detailing, paint correction, and ceramic coating services in the Los Angeles area, including Woodland Hills, Malibu, Thousand Oaks, Calabasas, Agoura Hills, Westlake Village, Tarzana, and Encino. This Privacy Policy explains what information we collect when you request a quote or contact us, how we use it, and the choices you have.

1. Information We Collect

When you request a free quote through our website, a Facebook or Instagram lead form, a phone call, or a direct message, we may collect:

  • Your name
  • Phone number
  • Email address
  • Vehicle make, model, and year
  • Any additional details you choose to share about the service you're requesting

If you interact with our Facebook Page or Instagram profile, Meta may also share basic engagement information with us as described in Meta's own Data Policy https://www.facebook.com/privacy/policy/.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your quote request and answer questions
  • Schedule and provide detailing, paint correction, or ceramic coating services
  • Send appointment reminders and service follow-ups
  • Improve our services and customer communication
  • Occasionally share relevant offers or promotions, which you can opt out of at any time

We do not use your information for any purpose unrelated to providing and improving our services and communicating with you.

3. Lead Forms & Meta Advertising

We advertise on Facebook and Instagram, including through Meta's Instant Form ("Lead Ad") feature. When you submit an Instant Form, Meta collects and transmits the information you enter directly to us. Your use of Meta's platforms is also governed by Meta's Privacy Policy https://www.facebook.com/privacy/policy/. We only use the information submitted through these forms to follow up on your specific request.

4. Cookies & Tracking

Our website and advertising may use cookies, pixels, or similar technologies (including the Meta Pixel) to understand how visitors interact with our content and to measure the performance of our ads. You can control cookies through your browser settings.

5. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (e.g., scheduling or payment tools), bound to use it only on our behalf
  • Meta Platforms, Inc., solely as necessary to deliver and measure our advertising
  • Authorities, if required by law

6. Data Retention

We retain your information for as long as needed to respond to your request, provide services, and maintain business records, after which it is deleted or anonymized.

7. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of marketing communications. California residents have additional rights under the CCPA. To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

9. Security

We take reasonable measures to protect the information you share with us, but no method of transmission or storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

RennSpec Auto Concierge

Email: talentxlosangeles@gmail.com

Phone: 310-564-0602

Instagram: @rennspecauto

This page is provided as a general privacy policy template adapted for RennSpec Auto Concierge and is not legal advice.

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