Legal
Privacy Policy
RennSpec Auto Concierge — Effective date: August 9, 2026
RennSpec Auto Concierge ("RennSpec," "we," "us," or "our") provides mobile auto detailing, paint correction, and ceramic coating services in the Los Angeles area, including Woodland Hills, Malibu, Thousand Oaks, Calabasas, Agoura Hills, Westlake Village, Tarzana, and Encino. This Privacy Policy explains what information we collect when you request a quote or contact us, how we use it, and the choices you have.
1. Information We Collect
When you request a free quote through our website, a Facebook or Instagram lead form, a phone call, or a direct message, we may collect:
- Your name
- Phone number
- Email address
- Vehicle make, model, and year
- Any additional details you choose to share about the service you're requesting
If you interact with our Facebook Page or Instagram profile, Meta may also share basic engagement information with us as described in Meta's own Data Policy https://www.facebook.com/privacy/policy/.
2. How We Use Your Information
We use the information you provide to:
- Respond to your quote request and answer questions
- Schedule and provide detailing, paint correction, or ceramic coating services
- Send appointment reminders and service follow-ups
- Improve our services and customer communication
- Occasionally share relevant offers or promotions, which you can opt out of at any time
We do not use your information for any purpose unrelated to providing and improving our services and communicating with you.
3. Lead Forms & Meta Advertising
We advertise on Facebook and Instagram, including through Meta's Instant Form ("Lead Ad") feature. When you submit an Instant Form, Meta collects and transmits the information you enter directly to us. Your use of Meta's platforms is also governed by Meta's Privacy Policy https://www.facebook.com/privacy/policy/. We only use the information submitted through these forms to follow up on your specific request.
4. Cookies & Tracking
Our website and advertising may use cookies, pixels, or similar technologies (including the Meta Pixel) to understand how visitors interact with our content and to measure the performance of our ads. You can control cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., scheduling or payment tools), bound to use it only on our behalf
- Meta Platforms, Inc., solely as necessary to deliver and measure our advertising
- Authorities, if required by law
6. Data Retention
We retain your information for as long as needed to respond to your request, provide services, and maintain business records, after which it is deleted or anonymized.
7. Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of marketing communications. California residents have additional rights under the CCPA. To exercise any of these rights, contact us using the information below.
8. Children's Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.
9. Security
We take reasonable measures to protect the information you share with us, but no method of transmission or storage is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
RennSpec Auto Concierge
Email: talentxlosangeles@gmail.com
Phone: 310-564-0602
Instagram: @rennspecauto
This page is provided as a general privacy policy template adapted for RennSpec Auto Concierge and is not legal advice.
